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Patient Portal

Dexter Health Services

 Monday - Friday

8:30 a.m. - 4:00 p.m.

Phone: 413.205.3248 

Dexter Health Services (DHS) is the on-campus health care center of AIC, serving all registered undergraduate and graduate students. We are open Monday-Friday 8:30am-4:00pm during the Fall & Spring academic semesters.


The mission of Dexter Health Services is to provide quality, convenient, and cost-effective healthcare and education that helps our students achieve their wellness goals. 


Our office is located on the first floor of Mallary Hall at 144 Wilbraham Road (next door to the Office of the Registrar).

Contact Numbers

Phone: 413.205.3248
Fax: 413.205.3512

Hours of Operation

Monday - Friday from 8:30am to 4:00pm (Closed Weekends, Holidays & Snow Days)

If Dexter Health Services is closed, please click here for a list of local health care facilities. Please contact Campus Police at 413.205.3333 (ext. 3333 on Campus) or call 9-1-1 for emergencies.

Services available:

  • Care of common illnesses including colds, sore throats, vomiting/diarrhea
  • Sutures(stitches)/Staples and removal
  • Management of minor orthopedic injuries
  • STI testing
  • Contraception
  • OTC medications
  • Phlebotomy (blood draw)
  • Limited on-site testing (pregnancy, strep, etc.)
  • Health Education


Appointments may be scheduled by calling the office during business hours at 413.205.3248 or visiting the Patient Portal for availability. You must submit your health records including immunization records and physical exam prior to your first appointment and before the start of classes. 

Cost of Services Provided

There is no charge to be seen by a healthcare provider at Dexter Health Services for a general sick visit. Patients may incur fees/charges for prescriptions, lab work, COVID-19 tests, influenza testing, imaging studies, etc. that are billed to the student/insurance by off-campus sources or labs.


**Please note, our office does not provide excuses to miss class. It is the responsibility of the student to communicate with their professors and keep up with coursework. Please visit the Center for Accessibility Services and Academic Accommodations (CASAA) ( or 413.205.3037) for information regarding medical accommodation requests. 


(En español)

El departamento de servicios de salud está dedicado a servir las necesidades de salud de nuestra comunidad alta calidad y manera eficiente.

Horas de operación

Lunes - Viernes: 8:30 a.m. - 4:00 p.m.

Por favor llame a la oficina para programar una cita. Número de teléfono: 413.205.3248



All full-time students, including undergraduate and graduate students under the age of 30, AND all full-time and part-time health sciences students regardless of age must meet the requirements contained within this document.


Please upload completed health forms to the Patient Portal.


Los requisitos de vacunación se aplican a todos los estudiantes de pregrado y posgrado de tiempo completo y a todos los estudiantes de ciencias de la salud de tiempo completo y de tiempo parcial. Los requisitos de meningococo se aplican a todos los estudiantes de tiempo completo de 21 años de edad o menos.

(.pdf, 119K)

You must submit your physical exam and immunization records to Dexter Health Services prior to the start of classes.


Please upload completed documents to the Patient Portal.


Debe enviar su examen físico y registros de vacunas a Dexter Health Services antes del comienzo de las clases.

(.pdf, 283K)

Bring this form with you to your appointment with your health care provider. This form must be signed by your health care provider indicating whether you are cleared to participate in sports without restrictions.


Please upload the completed form to the Patient Portal and send a copy to your Athletic Trainer.

(.pdf, 183K)

Health Requirements due prior to beginning participation in college athletics. 

Per NCAA requirements, your physical exam must be completed no sooner than 6 months prior to your pre-season start date.


For example, if your pre-season start date is September 1st, your physical must be completed on or after March 1st.


Debe presentar los requisitos de salud antes de comenzar a participar en deportes universitarios.

(.pdf, 106K)

To be completed by all incoming students. Please upload the completed questionnaire to the Patient Portal and include your name and Student ID Number when submitting this form.

(.pdf, 293K)

Newly enrolled part-time students and newly enrolled full-time students 22 years of age and older should review the document titled Meningococcal Disease and College Students. 

(.pdf, 902K)

Students who are greater than 21 and do not live in on-campus residential housing may waive the meningitis vaccination. Please read, sign, and return the waiver to Dexter Health Services.

(.pdf, 399K)

All Student-Athletes are required to know their sickle cell trait status. Please upload a copy of your newborn screening or recent blood test results (Sickledex or Hemoglobin S) to the Patient Portal

Need to schedule a test? Click here to self-schedule an appointment through Quest Diagnostics for sickle cell screening.

(.pdf, 1320K)

Patient Portal

Access your health records and upload your required health forms via the Patient Portal.  Caution: If you share your login information with friends/family, they will be able to access your records: 

Please click on Health Requirements for Students to see a list of required health items needed prior to the start of classes.  Click on Physical Exam and Immunization Form to print out the forms that need to be completed by you and your medical provider. 


Favor de clic aquí para tener acceso al Portal del Paciente de AIC.


Counseling Services: AIC offers free, confidential counseling services to all registered undergraduate and graduate students. Schedule an appointment through the Patient Portal or email Click here for more information. 


Visit Future Health for additional Wellness Information and Support: Register for free using your AIC email address.


Mandatory Health Insurance Information: Visit University Health Plans for completion of the enrollment or waiver form. All enrollments or waivers must be completed online. This process must be completed annually.

For questions regarding Student Health Insurance, please contact the Office of Student Accounts (413.205.3254 or

Planned Parenthood of Western Massachusetts

3550 Main Street, Suite 201

Springfield, MA 01107

Phone: 413.732.1620


Tapestry Health

1985 Main Street, Suite I

Springfield, MA 01103

Phone: 413.733.6639


Future Health: Register for your free account using your AIC email address.

A Student Assistance Program (ASAP) combines online health education needed for prevention and management with help and counseling resources through a toll-free helpline. 1.833.445.5058

Concerned about...

  • Adjustment to college life
  • Mental health issues
  • Alcohol or drug use concerns
  • Relationships
  • Financial counseling
  • Legal assistance
  • Help finding child or eldercare

...and more

Call their 24/7 Confidential Free Helpline at 1.833.445.5058

Alcohol and Drug Rehab Centers in Springfield, MA that offer support to individuals who may be struggling with substance use disorders. 

TK Raman, MD (he/him)

Kaelly Ryan, PA-C (she/her)
Director of Health Services

Milly Velazquez (she/her)
Office Manager/Medical Assistant

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