Dexter Counseling Services - Summer 2024

  • In-person sessions at the Counseling Center
  • Telementalhealth (video sessions)
  • Phone consultations 

Self-schedule appointments online through the Patient Portal. Students can also email, call (413) 205-3248, or drop by during regular business hours. If you are not finding an appointment online that meets your needs, please send an email or call so we can assist.

 Check-in for your appointment from your personal mobile device!

*Mental Health Self-Screening Tool*

Concerned about your Mental Health?  CCAPS- Screen

Click the link to complete the CCAPS-Screen anonymously and see your mental health profile.

The Dexter Counseling Center Team strives to serve the holistic mental health needs for American International College students using a brief, intentional strength-based therapeutic model. We focus sessions on identifying issues or major concerns, problem-solving, and providing support to facilitate a student's develop of strategies for addressing challenges and reaching their personal goals. Our mission is to support the overall wellness of AIC students as they navigate academic, developmental, and interpersonal challenges so they can function successfully during their time at AIC and beyond.

The Dexter Counseling Center is staffed by professional counselors who are bound by Health Insurance Portability and Accountability Act (HIPAA) to protect confidentiality. This means mental health records are protected and will not be released without explicit written permission by the student or a rare emergency situation in which lives are in danger. Counseling Center records are not part of the educational record. We will not answer questions about any student from parents, family, friends, significant others, professors, employers, or anyone else outside of the counseling center staff. There are a few limitations to confidentiality specifically related to safety, which your clinician will review with you in person.


There is much more to wellness than physical or mental health. Other areas of wellness include (but are not limited to): intellectual, emotional, social, career, and spiritual. If one area is over taxed or under developed, it will cause the wheel to be off balance and will influence other sections – thus hindering your overall experience of well-being.

Schedule an appointment with a Dexter Counseling Center provider today to learn more about the wellness wheel and how you can improve challenging areas in your life to achieve optimal wellness.

Hours of Operation

Monday - Friday 8:30 AM - 4:30 PM 

After hours resources include:

- Campus Police: 413.205.3333

- Crisis Hotline: 413.733.6661 or text 741741

TEXT: STEVE to 741741 to access a culturally trained Crisis Text Line counselor.

- Trans Lifeline: 877.565.8860

- A Student Assistance Program (ASAP): 1.833.445.5058
ASAP offers confidential consultation and immediate support 24/7 by phone

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The Dexter Counseling Center offers a broad range of confidential mental health services to assist students with navigating life’s challenges. Our professional staff offer the following supportive services FREE of charge to students who are currently enrolled at American International College:

  • Consultations
  • Group counseling
  • Individual counseling
  • Let's Talk



The Counseling Center is on the second floor of Mallary Hall (above Health Services) on the Wilbraham Road side of campus near the Office of the Registrar and the Library. 

Contact Numbers

Phone: 413.205.3248

Fax:     413.205.3512

Patient Portal

Use the Patient Portal to schedule appointments, manage your account, securely message providers, and access records.  REMINDER, IF YOU SHARE YOUR AIC SIGN ON INFORMATION WITH PARENTS OR FRIENDS, THEY WILL NOW BE ABLE TO ACCESS AND VIEW YOUR HEALTH RECORDS! 

Patient Portal

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Renee Rosado, PsyD, LMHC

Licensed Psychologist


Director of Counseling


Kandice Boyd, LICSW

Staff Counselor