Dexter Counseling Services - Summer 2021

  • Telementalhealth (video sessions) for students in Massachusetts
  • Phone Consultation with AIC Counselor for students out-of-student

Self-schedule appointments online through the Patient Portal or email or call (413) 205-3248 during regular business hours (Monday-Friday 8:30am-4:30pm).

*Mental Health Self-Screening Tool*

Concerned about your Mental Health?  CCAPS- Screen

Click the link to complete the CCAPS-Screen anonymously and see your mental health profile.

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The Dexter counseling team focuses on assessment and intervention services for American International College students, using a short term therapeutic model.  Here at Dexter Counseling Center, we focus on identifying issues or major concerns, problem-solving, and providing support to help students develop strategies to address their personal goals. Our mission is to help students effectively manage academic, developmental and interpersonal challenges in an ever changing landscape so that they can function successfully during their time at AIC.

Dexter Counseling Center will release information from counseling sessions to outside parties only at the request of the client. Records are confidential and will not leave the counseling center unless there is an emergency situation. Dexter Counseling Center records are not part of the educational record. We will not answer questions about any client from parents, family, friends, significant others, professors, employers, or anyone else outside of the counseling center staff. There are a few limitations to confidentiality specifically related to safety, which your clinician will review with you in person.


There is much more to wellness than just physical health. Other areas of wellness include (but are not limited to): intellectual, emotional, social, career, and spiritual. If one piece of the pie is off, it will cause the circle to be off balance and will influence other pieces of the pie – thus hindering your overall wellness.

Contact Dexter Counseling Center to schedule an appointment with a provider if you are interested in learning more about the wellness wheel and how you can improve challenging areas in your life to achieve optimal wellness.

Hours of Operation

Monday - Friday 8:30 AM - 4:30 PM 

After hours resources include:

- Campus Police: 413.205.3333

- Crisis Hotline: 413.733.6661 or text 741741

TEXT: STEVE to 741741 to access a culturally trained Crisis Text Line counselor.

- Trans Lifeline: 877.565.8860

- A Student Assistance Program (ASAP): 1.833.445.5058
ASAP offers confidential consultation and immediate support 24/7 by phone

Follow us on Instagram and listen to our podcast on Spotify



The Dexter Counseling Center offers a broad range of programs and services to assist students in dealing with life’s challenges and stressors before they become insurmountable. Our professional staff offer the following supportive services free of charge to students who are currently enrolled at American International College:

  • Individual counseling
  • Group counseling
  • Specialized workshops
  • Student-Athlete counseling
  • Substance use counseling



Our office is on the second floor of Mallary Hall (above Health Services), which is located on the Wilbraham Road side of campus next door to the Office of the Registrar. All services are provided remotely to students at this time.

Contact Numbers

Phone: 413.205.3248

Fax:     413.205.3512

Patient Portal

Use the Patient Portal to schedule appointments, manage your account, securely message providers, and access records.  REMINDER, IF YOU SHARE YOUR AIC SIGN ON INFORMATION WITH PARENTS OR FRIENDS, THEY WILL NOW BE ABLE TO ACCESS AND VIEW YOUR HEALTH RECORDS! 

Patient Portal

Renee Rosado, PsyD, LMHC

Licensed Psychologist


Director of Counseling


Courtney Neustadt, LICSW

Staff Clinician


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Jaleesa Marshall Jeng, MA

Clinical Intern