In person HelpDesk hours listed below

HelpDesk phone: 413-205-3402

For after hours support please go to the Web Help Desk or email

Go to to use the account recovery settings that you setup when first accessing your account. ت
Game consoles and smartTVs must be registered with the IT department in order to have Internet access. Log in to fill out the GameConsole Registration Form with your device's wireless (wifi) MAC address.
For troubleshooting tips, please click here
To access your campus phone portal click here