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In person HelpDesk hours

For after hours support please go to the Web Help Desk

Check out the handouts and videos that we have created to help you learn more about Outlook email from your desktop and from the cloud.

If you are still stuck on how to do something, please go to the Web Help Desk and create a ticket. Please explain your problem/question in as much detail as possible so that we can route your ticket to the b est person.
We have created handouts and videos to help you learn more about Office 365.
  • Outlook email from the cloud
  • Skype for Business (formerly Lync) for online meetings and instant messaging
  • OneDrive for web-based document sharing and collaboration 
If you are still stuck on how to do something, please go to the Web Help Desk and create a ticket. Please explain your problem/question in as much detail as possible so that we can route your ticket to the best person.
 
We have created a help page to support you in your use of Blackboard.
If you are still stuck on how to do something, please go to the Web Help Desk and create a ticket. Please explain your problem/question in as much detail as possible so that we can route your ticket to the best person.
 
Game consoles must be registered with the IT department in order to have Internet access. Please fill out the Game Console Registration Form

AMERICAN INTERNATIONAL COLLEGE | 1000 State Street | Springfield MA 01109 | 800.242.3142 | TRANSFORMING LIVES SINCE 1885

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