COMPLETE MULTI-FACTOR AUTHENTICATION

We’re excited to introduce our new login system, which will streamline your access to campus applications. You must complete the Multi-Factor Authentication to have access to many of the app you use regularly including Email, Canvas, MyAIC, TimesheetX, AIC|Connect, and Adirondack (Housing).

To ensure a smooth transition, please follow the steps below:

1. Complete Multi-Factor Authentication: Ensure you're set up for added security by visiting http://aka.ms/mfasetup and following the instructions with your AIC email and password. Please note that you won’t be able to access your account without completing this step. You are required to enter a cell phone number to receive the authentication code each time you access the system. You will need your phone with you every time you access one of the systems using this level of security. 

 

2. New Login Portal: The new link replaces the former start.aic.edu menu. Access your applications at https://myapps.microsoft.com/ using your AIC email and password. Look for AIC logos to confirm you're on the right track. You should see a page that looks similar to this:

3. Need Assistance? Our IT Helpdesk is here to help. Reach out at 413-205-3402 or IT.helpdesk@aic.edu. We have created a page in the portal about the changes, go to this site for all the information - Change to Microsoft Single Sign On.  On that site, there are several helpful "How-To" guides to assist you with setting up your new authentication methods.