Welcome to AIC's campus web portal for students, faculty, and staff. Please use your AIC email address and your password to login above. Access to this portal requires a currently active AIC email address.

Current student or employee? Having trouble logging in?

Have you logged into the https://start.aic.edu to set up your new authentication security questions and verification notification device?

Please go to https://start.aic.edu and login using your AIC credentials, it will then prompt you to set up security questions and verification options. You will also need to select remember this device. 

It is important that you complete the sign-up for security questions and verification by email or phone.

New student or employee?

If you are a new student or employee, you should have been sent your AIC email and an initial password to your personal email address. Please check all your email folders in case it was filed incorrectly. Please note that this email will arrive once your account has been set up.

New Password Management System April 2021

 Our new password management system is available at https://start.aic.edu you must go there to set up your recovery questions, alternate (personal) email, and recovery (mobile) phone number.  

• All passwords must now meet the following requirements:  Minimum of 8 characters, maximum of 20 characters.  All passwords must contain least one of EACH of the following:  Uppercase character, Lowercase character, Number, and Special characters (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/) 
• Currency symbols such as the Euro or British Pound are NOT counted as special characters for this setting.
• Your password cannot contain more than 2 consecutive characters of your name or email address. 

Having problems?  Are you a "First Time User"? 

Have you logged into the https://start.aic.edu to set up your new authentication security questions and verification notification device?

Please go to https://start.aic.edu and login using your AIC credentials, it will then prompt you to set up security questions and verification options. You will also need to select remember this device.  

It is important that you complete the sign-up for security questions and verification by email or phone.

You must log in to get to documentation posted below. 

If you are still having trouble, please contact the IT Helpdesk at 413-205-3402, Monday – Friday 8:00am to 5:00pm.  You can also send an email to it.helpdesk@aic.edu for assistance.  Please include your full contact information so that we can get back to you.  

Returning or Former student?

Your login will remain active for 1 year after graduating or completing your time at AIC. If you currently do not have an active login, and are looking for things such as your official transcript, please visit the Registrar's webpage at www.aic.edu/registrar. You can also call the HelpDesk at 413.205.3402 if you need assistance.

Parent or Family?

Please visit AIC's public website page for parents at https://www.aic.edu/parents/