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Welcome to AIC's campus web portal for students, faculty, and staff. Please use your AIC email address and your password to login above. Access to this portal requires a currently active AIC email address.

Current student or employee? Having trouble logging in?

Have you logged into the to set up your new authentication security questions and verification notification device?

Please go to and login using your AIC credentials, it will then prompt you to set up security questions and verification options. You will also need to select remember this device. 

It is important that you complete the sign-up for security questions and verification by email or phone.

New student or employee?

If you are a new student or employee, you should have been sent your AIC email and an initial password to your personal email address. Please check all your email folders in case it was filed incorrectly. Please note that this email will arrive once your account has been set up.

New Password Management System April 2021

 Our new password management system is available at you must go there to set up your recovery questions, alternate (personal) email, and recovery (mobile) phone number.  

  • All passwords must now meet the following requirements:  Minimum of 8 characters, maximum of 20 characters.  All passwords must contain least one of EACH of the following:  Uppercase character, Lowercase character, Number, and Special characters (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/) 
  • Currency symbols such as the Euro or British Pound are NOT counted as special characters for this setting.
  • Your password cannot contain more than 2 consecutive characters of your name or email address. 

Having problems?  Are you a "First Time User"? 

Have you logged into the to set up your new authentication security questions and verification notification device?

Please go to and login using your AIC credentials, it will then prompt you to set up security questions and verification options. You will also need to select remember this device.  

It is important that you complete the sign-up for security questions and verification by email or phone.

You must log in to get to documentation posted below. 

If you are still having trouble, please contact the IT Helpdesk at 413-205-3402, Monday – Friday 8:00am to 5:00pm.  You can also send an email to for assistance.  Please include your full contact information so that we can get back to you.  

Returning or Former student?

Your login will remain active for 1 year after graduating or completing your time at AIC. If you currently do not have an active login, and are looking for things such as your official transcript, please visit the Registrar's webpage at You can also call the HelpDesk at 413.205.3402 if you need assistance.

Parent or Family?

Please visit AIC's public website page for parents at


AIC Welcomes Springfield Health and Human Services Commissioner Helen Caulton-Harris to Desmond Tutu Public Health Awareness Lecture Series

AIC is pleased to present the Archbishop Desmond Tutu Lecture in Public Health featuring Helen R. Caulton-Harris, Commissioner of the Division of Health and Human Services for the city of Springfield. Caulton-Harris will speak about the city’s response to the COVID-19 pandemic, ongoing efforts to address social determinants of health including racism, poverty, food insecurity, and homelessness, and how AIC students can become involved in those efforts. Her lecture will take place from 11:30 to 12:30 on Wednesday, April 5, in the Schwartz Campus Center Auditorium.


“The School of Health Sciences at AIC is thrilled to have Commissioner Caulton-Harris as our keynote speaker this year,” said Dean of the School of Health Sciences Karen Rousseau, PhD, RN. “Commissioner Caulton Harris is a champion for public health in our region and has worked tirelessly to meet the needs of our diverse community.”


Caulton-Harris is the first Black woman to hold the title of Commissioner of the Division of Health and Human Services. In that capacity, she is responsible for administrative oversight of four city departments, Veterans, Elder Affairs, the Thomas J. O’Connor Animal Control Shelter, and the city’s libraries. She is also responsible for the direct supervision of the Springfield Department of Health and Human Services and Health Services for the Homeless. She has played a prominent role in developing policy for the health and human services needs of underserved populations on the local and national levels.


As a testament to her Public Policy work, Caulton-Harris has received numerous awards including the AIDS Action Award from the Action Committee and the Rebecca Lee Award from the Harvard School of Public Health. She was named Women of the Year by the Springfield Postal Service and received the Paul Revere Award from the Massachusetts Public Health Association. In 2015 she was named a member of the inaugural class of 100 Outstanding of Color from Western Mass and Conn. In 2016 the African Hall Steering Committee of the Springfield Museum Association bestowed on her the prestigious Ubora Award. In 2020 she was saluted as a Woman of Impact by Business West.


Caulton-Harris was appointed to the board of Holyoke Community College (HCC) by former Governor Mitt Romney and reappointed by former Governor Deval Patrick and is the immediate past chair of HCC. She is also the immediate past chair of AAA of Pioneer Valley, becoming the first Black Woman to chair the boards of AAA and HCC.


Caulton-Harris has been appointed to the Public Health and Food Policy Councils for the Commonwealth of Massachusetts. She has also been appointed by the Secretary of Minority Health in Washington DC as a member of the Region 1 Health Council and appointed by former Governor Charlie Baker to the Massachusetts Gaming Commission Advisory Board.


AIC established the Desmond Tutu Public Health Lecture Series in 2010 to bring awareness to the issue of public health. Its namesake, Archbishop Tutu served as the inaugural speaker. The event is free and open to the public.

AIC GIves is a Great Success

The final figures are in, showing AIC Gives was a triumph. The College's first-ever comprehensive Giving Day on March 1, 2023, exceeded expectations. The total amount raised in those 24 hours was $403,048, a whopping 98% increase from the previous year's Athletics Giving Day.


"I want to thank the more than 1,400 donors who helped make AIC Gives a resounding success," said Joe Long, Associate Vice President for Institutional Advancement. "Our supporters blew us away with their generosity as we exceeded all our goals and met about every challenge presented."


The numbers are impressive: averaging $195 per donation, the largest single gift was $50,000. Athletics was a big draw for donors, raising more than $300,000. Other top categories raising the most money included Academics, Student Engagement, Faculty/Staff, DEIB, and Greatest Need, raising more than $100,000.


The AIC community was fully engaged, with support coming from 1,447 donors, a 21% increase from the year before. Among these donors were 245 students, 240 parents, 218 faculty and staff, and 253 alumni, who all contributed to the cause from 39 states and 12 countries.


The impact of this support will be felt across 28 academic programs, 23 athletics teams, 3,000 students, and 293 faculty and staff members. Long says every one of AIC's 3,000 students will benefit from the generosity of donors. "Their investment in AIC will impact our students, our campus, and our future. We're so grateful to be a part of a community that lives our mission and is committed to providing opportunities for the next generation of AIC students."


And while he is celebrating this year's overwhelming response from the College community, Long is already planning for the next AIC Gives. "We've set our date for next year. We hope to see you on February 29, 2024!"

AIC students, faculty, and staff are given a general AIC account for use with email, network access, campus computers, and many other things. This account is also used to log in to myAIC.

AIC former students who do not currently have an AIC account may contact the Alumni Office.

Anyone having trouble with their AIC account may Contact the Help Desk.