Location: Lee Hall - 1st Floor
Phone: 413-205-3254

Schedule an Appointment

AIC Connect: Schedule an Appointment



Attn: Student Accounts
American International College
1000 State Street
Springfield, MA 01109

Checks Payable To:

American International College



Location: Lee Hall - 1st Floor
Phone: 413-205-3254

Lynn Beaudoin 
Assistant Director of Student Accounts 
AIC Connect: Schedule an Appointment

  • Veteran's Benefits
  • Military Accounts

Joan Ortiz
Student Accounts Counselor 
AIC Connect: Schedule an Appointment

Hablo Español!

  • Student Health Insurance
  • Employee Remission
Lisa Liese


Lori Carbone
Student Accounts Payment Specialist 

  • Collections
  • Past due billing for former students

Rates and Payment Options

Costs:  2024-2025: Undergraduate Rates  and Graduate Rates 

Real-Time Payment Gateways for Online Payments (All semesters) and Recurring Monthly Payment Plans (if available):

  • Student Payment Gateway
  • Authorized Party Payment Gateway
  • Brief Overview of Payment Gateway
  • Go to to view all Monthly Payment Plan options
  • Notes:
    • Online payments will require students to create an account with our partner Nelnet, Inc.
    •  Authorized Party access must be granted by the student via the Student Payment Gateway in order for other persons (parents, guardians, spouses, other) to have access to the account for online payments & recurring monthly payment plans.
    • If your student balance is settled prior to the end of the payment plan term by a loan or other large payment, it is the responsibility of the student to cancel the payment plan (via NelNet, Inc.), not the responsibility of the student accounts office.    

Optional Costs and Payments:

Commuter Meal Plans*:

  • See Meal Plan Costs for the 2024-2025 year
  • Each page has a link to request a commuter meal
  • If you have questions, please contact Residence Life at 413-654-1439 or


Due Dates


Payment Due Dates 
Payments are due by the posted due dates or within 2 weeks of registration, whichever is later.



Summer 2024


Fall 2024


Intersession 2025


Spring 2025


Opening Date: Monthly Payment Plans


April 1, 2024

   June 1, 2024

November 1, 2024

December 1, 2024

Statement Available

Mid April

Mid June

Early December

Early December


Due Date: Undergraduate Students



August 1, 2024 (Thursday)

January 2, 2025


January 7, 2025


Due Date: Graduate & Doctoral Students


August 1, 2024


January 2, 2025



January 7, 2025



Students are not dropped for non payment. Per college policy, students are responsible for all costs incurred and the account may be placed on a billing hold if payment is not received in a timely manner.

Student Accounts Hold Policies

Student Accounts places registration holds on accounts with past due financial obligations. An obligation is considered to be past due for each semester if the payment arrangements are not finalized by the payment due date (or within 2 weeks of admission/registration for the semester). Holds prevent registration in future semesters for current students.

There is a grace period each semester before a hold is placed on the account. Holds are placed on accounts as follows (general guideline):

  • Fall Semester: End of September
  • Spring/Intersession Semester: February 1
  • Summer Semester: June 1
  • For all semesters that have multiple sessions, a 2 week grace period is normally allowed for registrations for sub-sessions that occur mid-semester

Balance thresholds for holds (If your total account balance is over the listed threshold then your account will be placed on a financial hold): *See Notes

  • $2,500 or greater: Full-time Undergraduate students (12 or more credits per semester)
  • $1,000 or greater: Part-time Undergraduate students (less than 12 credits), Evening at AIC, AIC Online, RN to BSN
  • $1,000 or greater: Graduate students
  • $1,000 or greater: Doctoral students

* Notes:

  • Students who are not actively registered in the current semester (Withdrew, Leave of Absence, other) or are required to pay all financial obligations in full prior to being re-enrolled or be readmitted.
  • Transcripts, diplomas and other official documents require all financial obligations to be paid in full.
  • Additional holds may be placed on accounts once a student graduates or withdraws from the college if there is an outstanding financial obligation.
  • Monthly payment plans must be in good standing (current on all payments) or the account may be placed on hold
  • The college, at its discretion, may add/keep holds on accounts when there is a history of returned payments, a history of not following through on monthly payment plans, missing financial aid documents, or any other reason where the payment arrangement is not being adhered to.

Tax Form: 1098-T

2023 1098-T Form:


  • Online Availability: 1/11/2024
  • Paper Mailings: Will occur around January 31st (you may receive the form after this date)

Students who are Eligible to Receive a Form:

Each student who is enrolled in your institution for any academic period (for example, semester, trimester, or quarter) in 2023.

Exceptions. You do not have to file Form 1098-T or furnish a statement for:
  • Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program;
  • Nonresident alien students, unless requested by the student;
  • Students whose qualified tuition and related expenses are entirely waived or paid entirely with scholarships; and
  • Students for whom you do not maintain a separate financial account and whose qualified tuition and related expenses are covered by a formal billing arrangement between an institution and the student’s employer or a governmental entity, such as the Department of Veterans Affairs or the Department of Defense.

International Students who have a U.S. TIN# on file at AIC will be issued a 1098-T. If you do not have a U.S. TIN # on file at AIC, please contact Student Accounts to request the 1098-T. You will be required to complete a form confirming whether or not you have a U.S. TIN#.

You may access the form online at via our partner TRA MAXIMUS.

If you experience issues accessing your account, please contact Maximus at 833-604-9184 (Monday-Friday 9am to 5:30 pm CST, 10am to 6:30pm in EST, excluding Federal holidays) 


Electronic Access: Available Now for 2023 and prior years


Login: If you have not previously created a username and password for MAXIMUS (previously GDIT TRA Service), you will be required to create your log-in information. You will need the last 5 digits of your social security number or Your Student ID# AND your full first and last name


If your name contains a space or a special character and you are having trouble logging in, please try entering your name without the special character or the space.


Note: You need to enable pop-ups. The download will be a PDF in a pop-up window.

For years 2017 and prior, your 1098-T included a figure in Box 2 that represented the qualified tuition and related expenses (QTRE) we billed to your student account for the calendar (tax) year. Due to a change to institutional reporting requirements under federal law, beginning with tax year 2018, we will report in Box 1 the amount of QTRE you paid during the year.


Depending on your income (or your family’s income, if you are a dependent), whether you were considered full or half-time enrolled, and the amount of your qualified educational expenses for the year, you may be eligible for a federal education tax credit. (You can find detailed information about claiming education tax credits in IRS Publication 970.)


The dollar amounts reported on your Form 1098-T may assist you in completing IRS Form 8863 – the form used for calculating the education tax credits that a taxpayer may claim as part of your tax return. AIC is unable to provide you with individual tax advice, but should you have questions, you should seek the counsel of an informed tax preparer or adviser.

1098-T: Explanations

Box 1: Payments Received for qualified Tuition and Related Expenses

The total amount of payments received for qualified tuition and related expenses from all sources during the calendar year.

The amount reported is the total amount of payments received less any reimbursements or refunds made during the calendar year that relate to the payments received for qualified tuition and related expenses during the same calendar year. The amount reported is not reduced by scholarships and grants reported in box 5. Include in this box the receipt of a payment of past-due qualified tuition or related expenses from a previous calendar year, but only if the educational institution previously billed the student for such amount(s).


Not Included: Fines, Graduation Fees, Health Services Fees, Meal Plans, Parking Fees, Rooms, Student Health Insurance, and Supportive Services are examples of items that are NOT considered to be tuition and related expenses. Payments for these items are not reported in Box 1.

Box 4: Adjustments Made for a Prior Year

Enter reimbursements or refunds of qualified tuition and related expenses made in 2022 that relate to payments received that were reported for any prior year after 2002.

Box 5: Scholarships or Grants

The total amount of any scholarships or grants that you administered and processed during the calendar year for the payment of the student’s costs of attendance. Scholarships and grants generally include all payments received from third parties (excluding family members and loan proceeds). This includes payments received from governmental and private entities such as the Department of Veterans Affairs, the Department of Defense, civic and religious organizations, and nonprofit entities. However, see Exceptions, earlier.

A scholarship or grant is administered and processed by you if you receive payment of an amount, whether by check, cash, electronic transfer, or other means, and such payment is designated as a grant or a scholarship by the payor, or the circumstances make it clear that the payment is a grant or scholarship. A Pell Grant is an example of a grant administered and processed by a college or university in all cases.

Box 6: Adjustments to Scholarships or Grants for a Prior Year

The amount of any reduction to the amount of scholarships or grants that were reported for any prior year after 2002

Box 7. Checkbox for Amounts for an Academic Period Beginning in January Through March of 2023

Check this box if any payments received for qualified tuition and related expenses reported for 2022 relate to an academic period that begins in January through March of 2023.

Box 8. Check if at Least Half-Time Student

Check this box if the student was at least a half-time student during any academic period that began in 2022. A half-time student is a student enrolled for at least half the full-time academic workload for the course of study the student is pursuing. Your institution’s standard for a half-time student work load must equal or exceed the standards established by the Department of Education under the Higher Education Act and set forth in 34 C.F.R. section 668.2(b).

Box 9. Check if a Graduate Student

Check this box if the student was a graduate student. The student is a graduate student if the student was enrolled in a program or programs leading to a graduate-level degree, graduate-level certificate, or other recognized graduate-level educational credential.


Complete this form if you have been notified that AIC does not have your SSN on file. We are required to solicit your SSN so that we can furnish the appropriate information on the 1098-T (Tuition Statement) tax form.

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